Return Policy

    • All products supplied with a return will be covered by manufacturers defects, misuse by the user such as water damage or dropping the device will void the return.

    Disposable, Pre-filled pod Products

    • Any Disposable, Pre-Filled pod Product  will be supplied with a dead on arrival (DOA) return only 
    • You as the purchaser will have to inspect the item upon its arrival to ensure it is not defective.
    • The time frame for a DOA return is 12 hours from the time the products have been delivered
    • If your item is defective  please contact us within 12 hours and we will begin the return process.
    • Flavour is subjective, if you do not like the flavour we will not accept a return for this.

    Batteries/Chargers  and Mods

    • All our batteries/chargers  and Mods are supplied with a 30-day return policy.

    E-Juice

    • The only return we give for our liquids is if the bottles are damaged upon arrival.
    • Flavour is subjective, if you do not like the flavour we will not accept a return for this.

    On Sale/discounted products

    • Any products purchased at  a discount price such as a coupon,  sale or clearance will be supplied with a dead on arrival (DOA) return only 
    • You as the purchaser will have to inspect the item upon its arrival to ensure it is not defective 
    • The time frame for a DOA return is 12 hours from the time the products have been delivered
    • If your item is defective  please contact us within 12 hours and we will begin the return process.

     

    Returns

    • All products that need to be returned MUST have a proof of purchase otherwise the return will be rejected.
    • If you are returning a product it is up to YOU to pay all the shipping costs.